In today’s global ground transportation landscape, finding the right reservation system is more than a technical decision—it’s a strategic one. On July 30, GNet hosted an insightful workshop introducing CDS (Chauffeur Drive Systems), a powerful, GNet-integrated solution that’s redefining how operators manage and grow their businesses across borders.
Meet CDS: A Reservation System Built for Chauffeurs
Founded by Gareth Williams in Stirling, Scotland, CDS was designed from the ground up with the needs of chauffeur-driven services in mind. Unlike many off-the-shelf dispatch platforms, CDS focuses on effectiveness, efficiency, and exceptional client relations—helping companies scale locally and globally through seamless integrations like GNet.
Gareth shared how CDS now supports over 320 transportation companies worldwide, and how the integration with GNet—initially championed by long-time partners LfL Worldwide Chauffeur Services—has become a vital tool for managing complex, multi-leg, international jobs.
Key Takeaways from the Workshop
📌 1. Seamless GNet Integration
CDS offers direct GNet job imports and exports, complete with real-time updates and status syncing. Whether a job comes in from a GNet partner or is sent out via GNet, CDS keeps everyone in the loop.
Jobs are tracked using an intuitive “pie” progress bar, allowing dispatchers to monitor job status, spot delays, and take action fast.
📌 2. Smart Automation & AI Standards
CDS leverages automation and AI to elevate service quality:
- Driver photo AI screens for professionalism
- Passenger profiles include personalized name boards, preferences, and even VVIP flags
- White-labeled communications ensure passengers see your brand, even on farmed-out jobs
📌 3. International-Ready: Multicurrency & Multilingual
Operators can:
- Pay partners in one currency
- Bill clients in another
- Price services in a third
All handled natively in the CDS system.
With multi-time zone support, real-time ETA calculations, and 11-language app compatibility, CDS is truly built for global operators.
📌 4. Advanced Apps for Drivers and Affiliates
CDS offers a suite of free mobile apps:
- Chauffeur App: For job progression, checklists, real-time location tracking, and self-allocation
- VIP Board App: For name boards with client or hotel branding—usable even by non-CDS partners via QR codes
- Offline Update Feature: Ensures job statuses are captured even in low-signal areas
📌 5. Partner Perspectives: Real Talk from LfL Worldwide
Lorraine Morrell and Myles Flood from LfL Worldwide shared how GNet and CDS transformed their operations:
“Since we joined with GNet, our international bookings have grown and grown. With CDS integrated, it’s just click-click-click—it’s instantaneous, accurate, and professional.”
LfL emphasized how GNet fosters trust among partners—eliminating tedious email chains and helping affiliates uphold their high customer service standards.
Why GNet + CDS Is the Future
With over 5,000 operators connected via GNet and over 52 reservation systems supported, the platform serves as a global hub for affiliate connectivity and reservation data exchange. Integrating CDS supercharges that experience, offering intelligent workflows, affiliate transparency, and branding consistency.
Whether you’re new to the affiliate model or looking to expand globally, GNet and CDS together provide the structure, automation, and trust needed to grow without compromising your standards.
“You’re only as good as your last ride,” as Myles said. And with GNet and CDS, your next one could be anywhere in the world—done right.
💡 Want to Learn More?
- Join the GNet community: GNet Users Facebook Group
- Explore CDS: ChauffeurDriveSystems.com
- Reach out for a demo or onboarding help: [email protected]
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